TelBamboo
Products
Enterprise Messaging

WhatsApp Business

Service conversations, templates, customer care workflows, and enterprise messaging for global customer engagement.

View API docsContact Sales

Product Layer

WhatsApp Business

Coordinate customer conversations with templates, support workflows, operational events, and compliant business messaging.

Capabilities

What WhatsApp Business supports

Built for teams that need clear routing, observability, and operational control across global customer communication workflows.

Service Conversations
Message Templates
Customer Care
Notifications
Two-way Messaging
Workflow Routing

Use Cases

Common enterprise workflows

Product, operations, and support teams can use this layer independently or combine it with the rest of Telbamboo's communication platform.

Customer support

Delivery updates

Account notifications

Conversational commerce

API Example
POST /v1/whatsapp/messages
POST /v1/whatsapp/messages
Authorization: Bearer $TELBAMBOO_API_KEY
Content-Type: application/json

{
  "customer_reference": "customer_18420",
  "traffic_type": "enterprise",
  "route_policy": "quality_first",
  "webhook_url": "https://example.com/telbamboo/events"
}